All orders are shipped exclusively through the US Postal Service (USPS). P.O. Boxes, AK, HI, PR, VI, APO/FPO's & all other US territories are welcome and will be charged the same rate as the lower 48.
The "tracking numbers" issued by U.S. Postal Service (USPS) do not support real-time tracking of shipments in transit. They are issued for the USPS Delivery Confirmation service and are useful only in proving delivery. Prior to delivery, entering the tracking number on USPS.COM will generate a message such as "The U.S. Postal Service was electronically notified by the shipper or shipping partner to expect your package for mailing."
XS Fans is not responsible for shipping loss or damage unless USPS shipping insurance has been purchased by the buyer.
We ship internationally through the US Postal Service (USPS). Neither tracking, nor shipping insurance is provided for international shipping (this includes Canada). We are not responsible for customs delays or duties imposed by the buyer's home country. ALL INTERNATIONAL SHIPPING IS AT THE BUYER'S RISK.
All sales are final. Return of non-defective products are subject to a 15% Return Fee. Shipping fees and/or Return shipping costs are not refundable and are the sole responsibility of the customer. Refunds will be issued after an item has been returned.